Your Watch Repair FAQ is Here!

Is your watch acting up? Does a dead battery, a sluggish movement or a stubborn bracelet have you stumped? Don’t despair! Even the most dependable timepieces encounter occasional hiccups. This comprehensive watch repair FAQ equips you with solutions for everyday watch woes, guiding you on when to tackle a fix yourself and when to seek professional help. Whether you’re a seasoned watch aficionado or a curious newcomer, this guide is your one-stop shop for keeping your watch in tip-top shape. So, let’s get those hands ticking smoothly again!


1. My watch battery is dead. Can I replace it myself?

Replacing a watch battery is possible for some watches with easily accessible battery compartments. However, it requires the correct tools and knowledge. Improper techniques can damage the watch. If you’re unsure, consult the watch manual or a jeweler.

2. My watch crystal is cracked! How can I replace it?

Replacing a broken watch crystal is a delicate task best left to professionals. Watch crystals come in various materials and require specialized tools and adhesives for proper installation. Improper fitting can compromise the watch’s water resistance.

3. My watch seems dirty. How can I clean it safely?

For routine cleaning, use a soft, lint-free cloth to wipe down the case and bracelet. For tougher grime, a slightly damp cloth with a mild soap solution can be used, followed by thorough drying. Never submerge your watch unless it’s specifically rated for water resistance.

4. My watch is running fast or slow. How do I fix it?

Minor timekeeping inconsistencies can happen due to everyday wear and tear, temperature fluctuations, or even low battery. Regulating a watch movement (the heart of the watch) is a complex process requiring specialized tools and expertise.

5. My watch tells time, but the bracelet is too big/small. How can I resize it?

Many watch bracelets, especially those with metal links, can be resized. This typically involves removing or adding links. While it’s possible to find DIY tutorials online, the process can be tricky and requires specific tools. For a proper and safe resizing, we recommend consulting a watch repair service.

6. Is it worth spending more money on a cheap watch?

There can be benefits to both affordable and expensive watches. Here’s a breakdown to help you decide:

  • Affordable Watches: They can be a great way to experiment with different styles or add variety to your collection. However, they may use lower-quality materials, have less precise movements, and be more susceptible to wear and tear.
  • More Expensive Watches: They often use higher-quality materials and movements, leading to better durability and timekeeping accuracy. Additionally, they may hold their value better over time and can become cherished heirlooms.

7. Is repairing a watch costing a lot of money?

The cost of watch repair can vary depending on the complexity of the problem and the type of watch you own. Here’s a general idea:

  • Simple repairs: Replacing a battery or adjusting a bracelet might cost between $30 and $50 including labor.
  • Moderate repairs: Replacing a crystal or repairing a minor movement issue can range from $50 to $200 depending on crystal type and brands.
  • Complex repairs: Overhauling a movement or fixing major water damage can run upwards of $200, depending on the watch’s value and the repairs needed.

It’s always best to get a quote from a reputable watch repair service before proceeding. They can assess your watch and provide an accurate estimate for the repair costs.

Ultimately, the decision depends on your priorities. If you’re looking for a casual everyday watch, an affordable option might suffice. If you seek a long-lasting, high-performance timepiece, investing in a quality watch is worthwhile.

When in Doubt, Seek Professional Help!

While this FAQ provides some basic solutions, remember that watches are intricate mechanisms. For anything beyond a simple cleaning or battery replacement, seeking professional help from a qualified watch repair service is highly recommended.

The Sangamon Watch Company Repair Center is staffed by experienced watchmakers who can handle a wide range of repairs, from battery replacements and crystal replacement to movement cleaning, complex repairs, resizing your watch bracelet and luxury watch repair. They understand the importance of your timepiece and strive to provide exceptional service to keep your watch ticking for years to come.

Visit Sangamon Watch Company in downtown Springfield today to learn more about their repair services and ensure your watch gets the expert care it deserves!