Watch Repair FAQs: Everything You Need to Know About Servicing Your Timepiece

At Sangamon Watches Repair Center, we often get asked a variety of questions from customers who are curious about maintaining and repairing their watches. Whether it's a modern luxury piece or a cherished vintage watch, knowing how to care for your timepiece ensures it keeps ticking for years to come. Below, we've compiled answers to some of the most frequently asked questions to help you understand the process and importance of watch repair and servicing.

What are the responsibilities of a watch repair technician?

A watch repair technician’s job is to ensure that your watch runs smoothly and maintains its accuracy. This can involve diagnosing and fixing mechanical issues, cleaning the internal parts, replacing broken or worn-out components, repairing or replacing straps and crystals, and performing water resistance testing. Their responsibility is to restore your watch to its optimal condition while preserving its original integrity.

What are people who make and repair watches called?

The professionals who make and repair watches are known as watchmakers or horologists. They have specialized training in the intricate mechanics of watches and are skilled at both assembling and repairing timepieces.

How long should a watch repair take?

The time it takes to repair a watch varies depending on the complexity of the repair. Minor repairs like battery replacement can take as little as 15-30 minutes, while more complex services, such as movement overhauls or part replacements, may take a few days to several weeks.

Do watches really need servicing?

Yes, watches, especially mechanical and automatic ones, do need regular servicing to ensure they remain accurate and functional. Over time, the oils inside the movement dry up, leading to friction that can wear down the delicate parts of the watch. Regular servicing helps prevent long-term damage and keeps your watch running smoothly.

Are old watches worth repairing?

In many cases, yes, old watches are worth repairing. Vintage watches often have sentimental value and may be collectible or valuable. With proper care, they can continue working for generations. Whether it's a family heirloom or a piece of history, restoring an old watch can give it new life.

Can vintage watches be restored?

Absolutely. Vintage watches can often be restored to their former glory. Our technicians specialize in restoring older timepieces, whether it involves repairing mechanical parts, replacing the crystal, or refinishing the case to remove scratches and wear.

How often do vintage watches need to be serviced?

Vintage watches should be serviced every 3 to 5 years to ensure they remain in good working order. Regular servicing helps catch small issues before they become bigger problems and ensures that the watch continues to function as intended.

How often should a Swiss watch be serviced?

Most Swiss watch manufacturers recommend servicing your watch every 4 to 5 years. Regular servicing helps maintain the accuracy of the movement and prevents wear and tear on the components.

What's involved in servicing a watch?

When you bring in a watch for servicing, it typically involves a thorough cleaning of the movement, lubrication of all moving parts, replacement of any worn-out components, reassembly, and calibration for accuracy. The watch may also undergo water resistance testing and receive a professional polishing to restore its appearance.

Does Watches of Switzerland service watches?

Yes, Watches of Switzerland offers professional servicing for a wide range of luxury timepieces. They provide expert care, just like we do at Sangamon Watches Repair Center.

Why do mechanical watches need servicing?

Mechanical watches are made up of hundreds of small, moving parts that require lubrication and maintenance to function correctly. Without regular servicing, the oils inside the watch can dry out, causing increased friction and wear, which can eventually lead to more significant damage.

How to service a mechanical watch?

Servicing a mechanical watch involves disassembling the movement, cleaning each part, re-lubricating the components, reassembling the movement, and testing for accuracy. It also includes checking the watch for any worn-out or damaged parts that may need replacement.

What are the mechanics of mechanical watches?

Mechanical watches rely on a series of gears, springs, and levers powered by a tightly wound mainspring. As the spring unwinds, it releases energy that moves the gears and keeps the hands ticking. It's a delicate and intricate system that requires precision and care.

What happens if you don't service a mechanical watch?

If you neglect to service your mechanical watch, the movement can become damaged as the oils inside dry out and friction builds up. Over time, this can lead to worn-out components, loss of accuracy, and even complete failure of the movement.

Is it worth servicing a watch?

Yes, it is absolutely worth servicing a watch, especially if it’s a valuable or sentimental piece. Regular servicing ensures the longevity and proper functioning of your timepiece, preserving both its value and its performance.

At Sangamon Watches Repair Center, we understand how important your watch is to you, whether it's a modern luxury piece or a vintage family heirloom. Regular maintenance and timely repairs are essential to keeping your timepiece in top condition. Our team of expert horologists is here to help with everything from minor repairs to full restorations, ensuring that your watch remains a reliable and cherished part of your life.

For any questions or to schedule a service, feel free to contact us or visit our shop at 206 S. 6th Street, Springfield, IL. We also offer convenient mail-in services for customers nationwide.