Help Center and Contact Us

We do NOT repair Eco-Drive, Accutron, Solar and Smart Watches
Bring Multiple Watches, Get a Discount!

WINTER HOURS & NOTICE:
The shop is CLOSED January 17-22, 2025

Sangamon Watches Repair Center
Shop Address: 206 S. 6th Street Springfield, IL 62701
(near Old State Capitol & Visitors Center in downtown)  
Hours: 10:00 am - 3:00 pm (Monday - Friday)
Call or Text: 217.899.6385 Brian
(appointments or call are highly recommended)
Email: brian@sangamonwatches.com

Important Note - Bench Fee:
$35 bench fee for case opening and diagnosis of unrepaired watches. Please make sure to review our Terms and Conditions for Repairs before proceeding with your service request. Please bring multiple watches for discount!

Welcome to Sangamon Watches Repair Center, your trusted solution for all watch repair services! Our highly skilled, Swiss-trained watchmaker is ready to handle any brand or type of watch with precision and care. For your convenience and security, all repairs are conducted in-house at our state-of-the-art facility in downtown Springfield, IL. Your timepiece is in expert hands, ensuring quality workmanship and peace of mind. Click to see our Customer Testimonials & Real Results.

Disclaimer: Sangamon Watch Company and Sangamon Watches Repair Center are independent service providers, except for the Sangamon brand. We are not affiliated with any other watch brands or their parent companies. All brand names, trademarks, and logos mentioned, aside from Sangamon, are the property of their respective owners and are used solely for the purpose of identifying the products and services we provide.

• Watch Repair FAQs
  This section provides concise answers to common questions about watch repair, covering everything from pricing details to repair decisions and service timelines.
  
  
• Antique & Vintage Pocket Watch Repair FAQs
  Find quick answers to frequently asked questions about antique and vintage pocket watch repairs, from restoration tips to maintenance advice.
  
  
• Bulk Watch Repairs
  Bring in multiple watches and enjoy exclusive discounts! We offer special rates for bulk repairs, making it easier and more affordable to maintain or restore your timepieces.
  
  
• Bulk Battery Replacements 
  Send all your quartz watches for battery replacements at rates starting as low as $10 per watch. We accept nationwide mail-in orders, making it easy and affordable to keep your collection running smoothly.
  
  
• Luxury Watch Traders Program
  Partner with Sangamon Watches Repair Center. We are dedicated to supporting the luxury watch trading community with top-quality, efficient, and competitively priced services.
  
  
• Local Pick-up and Delivery Repair Service
  We know that transportation can be difficult for some, especially senior citizens or those without easy access. That's why we offer a convenient pick-up and delivery service in the Springfield area for high-end watch repairs, ensuring your valuable timepieces receive expert care without you needing to leave your home. Fill out the form below to schedule a pick-up.
  
  
• Nationwide Mail-In Repair Service 
  

  To get started with our nationwide mail-in repair service, request an intake form and provide details about your watch's condition and issues. We will offer a free estimate after reviewing your information. Once ready, securely package your watch and send it via UPS to:

  Sangamon Watch Co.
  3309 Robbins Road, #188
  Springfield, IL 62704

  Our expert team will handle your repairs with care and efficiency!

• Emergency & Expedited Repair Services
  We provide fast-track priority watch repair services to get your watch back as quickly as possible for special occasions or urgent needs. Our expert team ensures efficient, reliable repairs with mail-in options available across the USA for your convenience.
  
  
• Wholesale Watch Repair Services 
  Partner with us to establish professional wholesale watch repair accounts tailored for watch traders and small jewelers. We offer reliable, high-quality repair services at discounted rates, ensuring your customers receive expert craftsmanship. 
  
  
• Rare Swiss Watch Parts Finder
  We can help you locate rare, high-quality parts for luxury Swiss watches. Contact us for a free quote and fast delivery!
  
  
• We Buy Pocket Watch Parts
  We specialize in restoring antique and vintage pocket watches, which is why we’re always on the lookout for parts, materials, and tooling to keep our supply fully stocked. We'll pay cash!

• Watch Authentication Services 
  We offer expert watch authentication services to verify the authenticity of luxury timepieces. Whether you're a buyer ensuring your investment is genuine or a collector protecting a prized piece, our team provides detailed assessments to confirm your watch's legitimacy.
  
  
• Microbrand Partner Services 
  We offer a comprehensive, one-stop solution for microbrands, including local watch assembly, warranty management, and post-sale repair services. Partner with us to streamline your operations and enhance customer satisfaction with our reliable and efficient services designed specifically for microbrand businesses.
  
  
• Terms and Conditions for Repairs
  Before authorizing your watch repair, please take a moment to review our terms and conditions. These terms outline the repair process, warranties, costs, and liabilities to ensure full transparency and a smooth repair experience.
  
  
• Private Label Program
  Discover our Private Label Program, designed for businesses and entrepreneurs seeking custom watchmaking solutions. With a low minimum order of just 100 units, this program allows you to create unique, branded timepieces while maintaining quality and exclusivity. Perfect for launching your own brand or expanding your product line.
  
  
• Sangamon Watches Corporate Gifting Program
  Watches make the perfect corporate gift for employee incentives, retirements, or customer appreciation. Choose from our wide selection of unique timepieces, available with bulk discounts to suit your company's gifting needs. Make a lasting impression with high-quality watches.
  
  
• Help and Support Sangamon Watch Company
  Discover how you can support and help Sangamon Watch Company continue to grow and provide exceptional watchmaking and repair services.
  
  
• Chinese Language (中文服务）Service & FAQs (常见问答)
  For Chinese language support and frequently asked questions, access comprehensive assistance here. We're ready to help with all your inquiries in Chinese!
  
  
• Sangamon Watch Instruction Manuals
  Here you can find the instruction manuals for our current Sangamon brand watches. 
  
  
• Customer Service & Other Inquiries
  For any questions regarding watch repairs, business partnerships, or retailer cooperation, please use the online form below to leave us a message. Our team is dedicated to providing prompt responses and ensuring excellent customer service for all your watch-related inquiries. We’re here to assist with all your needs and offer support for any business or service-related concerns. If you prefer a Private Appointment, please fill out the form below.